Direct Service Worker - Hollow Water / Black River - Term (SECFS)

Direct Service Worker - Hollow Water / Black River - Term (SECFS)

Posted in Agency Careers

Southeast Child & Family Services AgencyPosition: Direct Service Worker 
Agency: Southeast Child & Family Services

Competition No.: 2019-38
Classification: SP4 – Qualified candidates salary range: $53,604.18 - $74,340.63 
Conditions: Full-time, Unionized, One-Year Term Contract 
Department: Hollow Water/Black River City Unit
Location: 1410 Mountain Ave. 
Closing Date: 4:00 pm on May 30, 2019

Southeast Child & Family Services (SECFS) provides a full range of services under the CFS Act, CFS Authorities Act and the Adoptions Act, with the primary responsibility to
provide culturally appropriate services to both on and off reserve families and children who have a legal and cultural-affiliation with the First Nation communities served by SECFS.

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Duties & Responsibilities

  • Provide protection and prevention services to the children and families of the designation First Nations community;
  • Knowledge of Child and Family Services Information System (CFSIS) and Intake Module (IM);
  • Willing to carry family protection and children-in-care caseload;
  • Able to handle and intervene in crisis situations in an appropriate manner;
  • Able to establish and maintain partnerships with community resources for the clients and team;
  • Willing to participate in agency events and training as required;
  • Able to problem solve and be creative with addressing matters that arise;
  • Some flexibility with hours may be required.


Essential Criteria

  • Bachelor of Social Work or a post-secondary degree in the Social Sciences preferred; Other acceptable combinations of related education and work experience may be considered;
  • Minimum of two (2) years of Child Welfare experience in front line case management dealing with children and families;
  • Experience conducting investigations including gathering and analyzing information to implement appropriate action;
  • Knowledge of The Child and Family Services Act, The Authorities Act and The Adoption Act;
  • Thorough knowledge of the governing and delivery of child protection programming in Manitoba;
  • Demonstrated awareness of aboriginal child welfare practices; and a working knowledge of First Nations history, colonization;
  • Demonstrated skills in the following areas: crisis intervention; child protection investigations; the ability to assess high risk situations to determine appropriate response times as per standards.
  • Knowledge of substance abuse, family violence, child abuse/neglect and community resources;
  • Exceptional interpersonal skills with the ability to work within a team environment and independently;
  • Ability to organize, prioritize and work effectively to meet tight deadlines;
  • Ability to deal with grief and loss issues;
  • Ability to de-escalate conflict and provide resolution;
  • Excellent verbal communication skills;
  • Strong written communication skills and ability to pay attention to detail when preparing documents and comprehensive reports;
  • Proficient with computer programs such as Microsoft Word; CFSIS experience would be an asset.

Conditions of Employment

  • A valid driver’s license is required.
  • Candidate must also be willing to travel to and work with the designated First Nation Community for the position;
  • Satisfactory Criminal Records Check, Child Abuse, Adult Abuse Registry checks is a requirement of all SECFS employment positions.

How To Apply

We thank all who apply, however, only those selected for interviews will be contacted.


Forward your resume (with 3 references) and cover letter stating clearly how you meet the qualifications stated in this job posting. Please cite the competition number and position in the subject line when submitting by email or fax.

Fax: (204) 594-0499

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